The operator does not guarantee the use or access to the platform. Furthermore, he does not give any assurance regarding the backup or archiving of the transmitted data. FoodPort excludes negligence and any kind of liability resulting from access or connection between the users and the platform or any of its elements and from the use. All sites linked to the platform that are not part of FoodPort domains are not the property of the operator of the platform. For this reason, these pages are not controlled or monitored by the operator. At the same time, this also means that the operator rejects any responsibility for the content and the observance of the legal data protection regulations by the operators of linked pages. In the case of delivery, PET bottles are not taken back. Glass bottles with and without depot, preserves in cans and glass as well as packaging cartons must be disposed of by the customer himself/herself.
On the homepage of Foodport, customers can subscribe to the newsletter. The subscription can be terminated at any time and is not subject to any obligations.
Third-party services, especially Instagram, Google Analytics and Facebook- Like, are available on the operator’s platform. The operator points out that these services can often store files, mostly in the form of cookies, on the customer’s computer in order to analyze the surfing behavior. Among other things, the IP address is also recorded and stored. The operators can use these services to evaluate their own website and to create statistics. With these, the operator of the platform can then interfere and manage interests-related advertising. Please note that this information can also be transferred to other third parties at home and abroad. Above all, there is no adequate legal data protection abroad. The processing of this data processing can be prevented only with very great effort and is the responsibility of the operator of the platform. By using the platform, you agree to the processing of the data collected about you in the manner described above and for the aforementioned purpose Please take note of the fact that FoodPort does not accept liability.
Products can not be ordered in excess. The respective order limit, which is determined by the management, must be observed for each order. No products on the platform are the property of the online shop operator. FoodPort acts as an intermediary only. For this reason the operator does not insure the quality of the food. In case of questions, suggestions or other wishes the operator is available to every customer. In order to obtain specific answers to the product content, Foodport recommends direct contact with the manufacturer or supplier. The operator also points out that products may not look exactly as in the picture.
Alcohol-containing products are not sold to minors. The field to be used for the registration is decisive, which confirms that customers are of age. All data on the platform is binding.
13. Cancellation terms
14. Right of return
In any case, they are entitled to a right of return if there is a material error (OR24) or deception (OR 28) in accordance with the Swiss Code of Obligations.
15. Return shipment
In any case, you are entitled to a right of return if there is a material error (OR24) or deception (OR 28) in accordance with the Swiss Code of Obligations.
By returning shipment, the customer thus claims a service from the supplier selected in each case. The customer is therefore obliged to pay the full amount. This means that all discounts that were taken into account when the order was received are no longer applicable. The customer thus bears the full shipping costs.
16. Expiration date
17. Product images
Product pictures, which can be found in the shop, belong to FoodPort LLC.
Products and labels change after certain time. Our product pictures were all created in a longer procedure and were very time-consuming. Therefore, they are rarely replaced by newer ones.
Always refer to the product description!
Manufacturer date and design may vary.
Please note that the label and the vintage cannot necessarily be correct.
Would you like to be sure what you are ordering?
→ Contact us (firstname.lastname@example.org). We will ask you which vintages should be delivered.
19. Damaged package
Please send us appropriate pictures of the damage.
We will refund you the money for the damaged goods and take care of the case of damage with the supplier.
Refrigerated goods include all products that must guarantee compliance with the cold chain for delivery. These products are subdivided into two categories according to the effort involved in the web shop:
- Fresh products
- Frozen products
A delivery surcharge will be added to these product categories. This will be displayed in the delivery note.
With our cold goods dispatch we keep the uninterrupted cold chain according to the regulations. In order for us to be able to guarantee this, dispatch must be carried out quickly. The refrigerated goods are only handed over to the supplier from Monday to Thursday, so that they can arrive during the working days. Your parcel will also be left unasked in front of your front door if you are not at home. The liability passes to the buyer from the time of delivery. We use cooling pads and drinking water bottles for cooling. The drinking water bottles are brand-new, free of charge and can be consumed.